Our Guarantee

We're dedicated to ensuring you have peace of mind when buying from us. 

Our Policy

1. For all our eBikes we guarantee the following parts:

Motor – 2 years

Battery – 2 years

Controller – 1 years

Charger – 1 years

Frame – 3 years


2. Disposal of the components is subject to local regulations.


3. White Bear has the liability to meet product compliance with local rules.


4. If it is confirmed by White Bear that the fault is cause by bad quality control from factory, then White Bear will pay the remedy postage.