FAQ

FAQ’s

Q: How do you ride an eBike?

A: You just have to pedal normally and it feels like someone is giving you a big push as you ride. This is very handy on the hills and means you can go further.

 

Q: How do I charge the battery?

A: All our batteries are removable from the bike and they can be charged by connecting it to the charger (provided), just like a mobile phone.

 

Q: What are the laws when riding a ebike?

Don't worry, the laws for ebikes are the same as traditional bicycles. So, whatever you can do on a traditional bike you can do on a ebike... it's just more fun.

 

Q: What are the running costs?

On average, the battery uses less than 1p of electricity per mile and we suggest you service your bike once every 12 months.

 

Q: Where can I buy a White Bear eBike?

A: You can only buy online via this lovely website.

All of our ebikes come with a no-quibble 30-day returns policy. If you're not happy with your ebike, you can return it to us and receive a full refund. This usually gives people the ocnfidence to place orders without the need for a test ride.

You can, however, book a test ride or book a service if you'd like to get your eBike cleaned or repaired.